ABOUT US
Frederick R Miller and Pallet Expert
In 2024 we delivered over 200,000 pallets
All UPN deliveries are now carbon neutral
Shipped to 35+ countries across the globe
For businesses requiring bespoke logistics solutions, we offer tailored services for UK same-day deliveries, Europe-wide shipments, and even international destinations. With options for hub service, container handling, and both short- and long-term storage, we can accommodate your specific requirements.
With 50 years of experience, our adaptable and proactive team is ready to serve you and your customers, supported by our dedicated team. Whether you’re a customer, employee, or supplier, we strive to address your needs swiftly and effectively.
We are the experts when it comes to storing and delivering pallets and we’d love to work with you.
As a family-owned business, Frederick R Miller and Pallet Expert are committed to delivering high-quality, cost-effective logistics solutions with a focus on exceptional service.
With over 15 years of experience in palletised freight distribution, and as a member of both Palletways and the United Pallet Network, we provide reliable, next-day and same-day deliveries that are fully tracked via our advanced IT system. Our extensive storage facilities and ability to handle both full and part loads allow us to offer a comprehensive, end-to-end logistics service.
We pride ourselves on fostering strong, open relationships with clients and suppliers, grounded in transparency and a dedication to understanding each client’s unique needs. Our mission is to help our clients succeed by providing consistent, high-quality service that delights their end customers.
WHO ARE WE?
We're based in Surrey with a history dating back to 1968.
EUROPE'S LARGEST PALLET NETWORK
Palletways
Frederick R Miller is one of Palletways largest members. With over 4,500 pallets collected and delivered each week.
WHY CHOOSE US
Sustainable deliveries and fulfilment, that your business and customers can actually rely on.
Experienced Customer Care
Benefit from our knowledgeable and supportive team, ready to assist with any delivery queries.
Safe and Reliable
Your pallets are handled with the utmost care, ensuring safe transportation and delivery every time.
Fast and Efficient
Quick delivery services to meet your deadlines, ensuring smooth business operations.
Live Tracking
Easily monitor your deliveries through our advanced online portal, offering real-time updates.
Comprehensive Insurance
Our comprehensive insurance ensures that your goods are fully covered during transit.
Delivery Options
Choose from a variety of options including Same Day, Next Day, 2-Day and Timed Deliveries to suit your needs.
Bespoke Solutions
Customise your delivery services to meet your unique business requirements with our tailored logistics solutions.
Worldwide Network
Take advantage of our extensive global network of over 400 depots to reach your customers efficiently.
MEET THE TEAM
Working together as a team is the key to our decades of success.
Ian Miller
Managing Director
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Elvie Carpenter
Financial Director
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Michael Brown
General Manager
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Andy Mayne
Operations Manager
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Claire Cookman
Customer Service Manager
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Grant I ‘Anson
Transport Manager
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Jonny Parsons
Operations Supervisor
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Julie Ford Tyler
Accounts / Credit Control
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Amanda Miller
Accounts Receivable
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Naomi Lyons
Customer Service Assistant
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Katie Davies
Customer Service Assistant
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